Allow our experienced, professional support team
to make your implementation a success!

Our US-based professional support team has many years collective experience working in the industry and can quickly resolve any questions or problems you are experiencing.

SUBMIT A SUPPORT REQUEST

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You May Obtain Support By Telephone

281-364-1799

Frequently Asked Questions (FAQ)

What is the difference between your system and others?

Our system is not just a software program. It is actually a software suite designed to give you the highest level of process improvement. We are professionals working in the same field as you, and we know the ins and outs of your business.  We have not only designed a service that reflects our breadth of experience, but one that adapts to your specifications and objectives. The difference is in connecting our professional experience with your user expierience.

What size organization can OFS PRO support?

OFS PRO is simple enough to work for smaller service providers yet is scalable to thousands of users. Large companies with multiple business units and multiple service lines are supported. Configuration of each service type allows providers with different requirements for each to all use the same system.

Does OFS PRO work with my accounting or ERP system?

Yes! OFS PRO is designed to integrate with your accounting or ERP system for billing and payroll functions, and its open architecture makes other integration points possible as well.

Who owns my data and where is it stored?

OFS PRO is designed to operate within your environment, on your servers. This ensures that your data remains private and also makes it possible to integrate the system with other applications
you are using.

How long does the training take?

Of course it depends on the number of users, but can be accomplished very quickly. The program is simple to use and we will develop a training plan that is customized for your organizational size and needs.

How much does OFS PRO cost?

You will be pleasantly surprised on how our system is comparatively inexpensive to operate. It can be purchased as a one-time license or as a monthly subscription. Contact us for more details.

How will I know the system will work for my business?

At no charge we will meet set up a demo that is specific for your type of business and the services you provide.